Privacy Policy

Privacy Policy

This privacy policy, including Cookies, details how Totalinvestor.co.uk – the website – uses and protects any information that you disclose when you use this website. Totalinvestor is a trading style of Techomedia Ltd.

This Privacy Policy applies to all of the posts, products, services and websites offered by Techomedia Ltd or its subsidiaries or affiliated companies.

If you have any questions about this Privacy Policy, please feel free to use the Contact us on our website.

Techomedia Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be confident that it will only be used in accordance with this privacy statement and our Terms of Business. Techomedia Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Current version (v1.0) as at 01/02/2017.

What we collect

We may collect the following types of information:

Information that you provide – When you submit an Enquiry form, we ask you for some personal information in order to provide a service – finding you a suitable adviser. We may combine the information that you submit under your account with information from other Techomedia Ltd services or third parties in order to provide you with a better experience and to improve the quality of our services.

Communications – When you send emails or other communications like Enquire to Totalinvestor, we may retain those communications in order to process your enquiries, respond to your requests and improve our services. When you send and receive SMS messages to or from one of our services that provides SMS functionality, we may collect and maintain information associated with those messages, such as the phone number, the wireless operator associated with the phone number, the content of the message as well as the date and time of the transaction. We may use your email address to communicate with you about our services.

Techomedia Ltd services on other sites – We may offer our services on or through other websites. Personal information that you provide to those sites may be sent to us in order to deliver the service. We process such information under this Privacy Policy. Information you leave on these affiliated web sites may have a different privacy policy.

Third-Party applications – Techomedia Ltd may make available third-party applications, such as widgets or add-ons, through its services. The information collected by Techomedia Ltd when you enable a third-party application is processed under this Privacy Policy. Information collected by the third-party application provider is governed by their privacy policies.

Other sites – This Privacy Policy applies to services provided by Techomedia Ltd only. Other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

What do we do with the information

Techomedia Ltd only shares personal information with other companies or individuals in the following limited circumstances:

We have your consent. We require opt-in consent for the sharing of any sensitive personal information. This specifically applies to the Enquire form.

We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require these parties to agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of Techomedia Ltd, its users or the public, as required or permitted by law.

If Techomedia Ltd becomes involved in a merger, acquisition or any form of sale of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
SSL (Secure Sockets Layer) is a standard security technology for establishing an encrypted link between a server and a client – typically a web server (website) and a browser, or a mail server and a mail client (e.g. Outlook). SSL allows sensitive information such as credit card numbers, social security numbers, and login credentials to be transmitted securely
Totalinvestor uses SSL (as seen by the https throughout) to help protect your data and security

Cookies

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.

The types of cookies we use

First party cookies

First party cookies are set by the website, you are visiting and they can only be read by that site.

Third party cookies

Third party cookies are set by a different organisation to the owner of the website you are visiting. For example, the website might use a third party analytics company who will set their own cookie to perform this service. The website you are visiting may also contain content embedded from, for example YouTube or Facebook, and these sites may set their own cookies.

More significantly, a website might use a third party advertising network to deliver targeted advertising on their website. These may also have the capability to track your browsing across different sites. It is important to note that advertising cookies are not set for UK visitors to the totalinvestor website. totalinvestor websites may use advertising cookies but these will not track your behaviour outside of the totalinvestor network of sites.

Session cookies

Session Cookies are stored only temporarily during a browsing session and are deleted from the user’s device when the browser is closed.

Persistent cookies

This type of cookie is saved on your computer for a fixed period (usually a year or longer) and is not deleted when the browser is closed. Persistent cookies are used where we need to know who you are for more than one browsing session. For example, we use this type of cookie to store your preferences, so that they are remembered for the next visit.

Externally you can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent the website operating correctly and is an unsupported environment and as such we offer no guarantee of the correct operation of the web-site.

You can find out more about cookies in general by visiting http://www.aboutcookies.org/ or www.youronlinechoices.eu.

Most browsers (like Chrome, Firefox and Internet Explorer) allow you to disable cookies, although doing so can have a negative impact on the usability of any website you visit.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Managing your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this Privacy Policy, we may disclose information about you:
(1) to the extent that we are required to do so by law;
(2) in connection with any legal proceedings or prospective legal proceedings;
(3) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
(4) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this Privacy Policy.

Data Protection Act 1998 and the GDPR

We are on the Data Protection Register held by the Information Commissioner’s Office. Our Registration number is ZA231503.

You may request details of personal information which we hold about you under the Data Protection Act 1998 and The General Protection Regulation (GDPR). If you would like a copy of the information held on you please write to Techomedia Ltd, Springpark House, Basing View, Basingstoke, Hants, RG21 4HG. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.