Complaints
Sylvia Ma
in

npower fined for making abandoned calls
The conclusion of an Ofcom investigation has found npower, the gas and electricity supplier, to be in breach of rules on abandoned calls. The investigation into npower found that the company made 1,756 abandoned calls to UK consumers and played messages containing marketing content during abandoned calls over a seven-week ...
Sylvia Ma
in

Orange 'free broadband for life' misleading
If you have signed up to 'free broadband for life' deal with Orange, you may have received a letter saying you must switch to an Orange landline at £14 a month even though the provider promised "You'll enjoy free broadband for as long as you remain an Orange pay monthly customer. All you need is a BT landline." Find ...

Kathy Meadows
in

Being charged £500 for a PPI claim
I've been told that our mortgage has been miss sold. The company want a deposit of £500 before proceeding with our claim. Is this normal or is there another way of putting in a claim?
View all comments(2)
About
CloseComplaints are handled by the organisations themselves, regulatory bodies, and commercial claims handling companies. Consumers can often find this confusing and may want to discuss a situation or provide help to others.
About
Hundreds of thousands of complaints annually are registered against various ...
read more




